Refund Policy

Last updated: 01 Jan 2024

Thank you for choosing know2succeed.com for your learning needs. We are committed to providing you with high-quality courses and a positive learning experience. This Refund Policy outlines the terms and conditions under which refunds may be granted for courses purchased on our website.

1. Refund Eligibility:

Refund requests must be submitted within 7 days from the date of purchase.
To be eligible for a refund, the course must not have been completed, and no course completion certificate should have been issued.

2. Exceptions:

No refunds will be issued after 14 days from the date of purchase.
Refunds will not be granted for any course that has been completed, or if a course completion certificate has been issued.

3. How to Request a Refund:

To request a refund, please send an email to admin@yoadhalm.com with the subject line “Refund Request – [Course Name]”.
In your email, include your full name, the email address used for the purchase, the name of the course, and a brief explanation of the reason for your refund request.
Allow 5 business days for our support team to process your request.

4. Refund Process:

If your refund request is approved, the refund will be issued to the original payment method used for the purchase.
Refunds may take 14 business days to appear in your account, depending on your financial institution.

5. Course Modifications or Cancellations:

In rare circumstances, know2succeed.com may need to modify or cancel a course. In such cases, registered participants will be notified, and suitable alternatives or refunds will be provided.

6. Contact Information:

If you have any questions about this Refund Policy, please contact us at admin@yoadhalm.com

know2succeed.com reserves the right to amend this Refund Policy at any time without notice. Please review this policy periodically for updates.